We will contact you to have a chat, and will then put you in touch with a member of our team who can provide the support you need – whether that’s a one off call, a touch base call every now and then, or a more structured series of calls at a time to suit you. We will never share your details with other organisations.

Calling us is completely free from all UK landlines and mobiles.

People call for a variety of reasons.

You may wish to talk about your own feelings and concerns about someone who is dying, or you may have received a devastating terminal diagnosis.

We are here to listen, to let you talk and offload, and help you explore ways to adapt and cope with your situation.

We can also signpost you to other organisations that might be able to provide other types of support you may find helpful.

Things our callers often want to talk about include:

• Emotions they’re experiencing, such as feeling scared or alone.
• What they can do when they can’t visit a loved one in hospital.
• Physical effects they’re experiencing, like sleeplessness or lack of appetite.
• How they’re managing day-to-day and their relationships with other people.
• What matters most at the end of life – what are things to think about?

Thinking about our immortality, talking about death, losing a relative or a close friend, and the emotions this can bring can be tiring.

There isn’t a time limit on our calls. You can tell us how often you’d like a call, and we will work from one call to the next to ensure you feel supported.