Definitions

• ‘Anne Robson Trust’ means Anne Robson Trust, a charity registered under number 1178352 in England and Wales.
• ‘Website’ means annerobsontrust.org.uk
• ‘You’, ‘your’ and ‘yours’ means the person(s) accessing the Website.
• ‘We’, ‘us’ and ‘our’ means the Anne Robson Trust.
• ‘Material’ means any information, data, text, graphics, links, programming code or other material published, contained or available on the Website.
• ‘Terms and Conditions’ means the terms and conditions set out below.

Changes to Terms and Conditions

We reserve the right to change these Terms and Conditions at any time. Please check back regularly because the amended Terms and Conditions will apply to your continued use of the Website.

Certain provisions may be extended or superseded by expressly designated legal notices or terms located on particular pages of the Website.

Contacting us about our Terms and Conditions

If you are uncertain about anything in these Terms and Conditions please send an email to info@annerobsontrust.org.uk, or write to us at: The Anne Robson Trust, Unit A2 Mindenhall Court, 17 High Street, Stevenage SG1 3UN.

Users

The Website is intended for people accessing it from within the UK. We cannot guarantee the site or the information it contains complies with or is appropriate for use in other countries.

Material on the Website

Material on the Website is provided ‘as is’ and for information purposes only. Whilst we take every care in compiling the information on the Website, we do not make any warranties or representations as to its accuracy or reliability.

We reserve the right to make changes to the Material on the Website at any time without notice.

Certain information on the Website may contain typographical or other errors or be out of date. Although we take great care to avoid these errors, we make no commitment to update such information. We and any third parties referred to on the Website assume no responsibility for how you use the information on the Website.

Medical Information

Any medical information referred to in or through this Website is given for information purposes only and is not intended to constitute professional advice for medical diagnosis or treatment, to replace consultation with a qualified medical practitioner, or to advocate or recommend the purchase of any produce or to endorse or guarantee the credentials or appropriateness of any health care provider.

You are strongly advised to consult with an appropriate professional for specific advice tailored to your situation.

Links

Where we provide hypertext links to other websites, we do so for information purposes only.

We are not responsible for the content of any other websites or pages linking to or from our Website. We have not verified the content of any such websites and lines to other websites do not imply any endorsement of the material on those Websites.

If you choose to follow links to other websites you do so at your own risk. It is your responsibility to take all protective measures to guard against viruses or other destructive elements.

If you would like to establish a link to our Website, please ask our permission before you do so. You can request permission from us by sending an email to info@annerobsontrust.org.uk

Use of the Website and Copyright

You may access, view and print copies of Material contained on the Website as long as you comply with these Terms and Conditions and:

• You use the Material for information purposes and for your non-commercial personal use only.

• All copyright, trade mark and other proprietary notices are kept on the Material.

• You do not modify, reproduce, display, distribute the Material or perform the Material for any public use without prior written consent from The Anne Robson Trust.

Service Access

Whilst we try to ensure that the Website is normally available 24 hours a day, we shall not be liable if for any reason the Website is unavailable at any time or for any period.

Access to the Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

Liability

Neither we, nor any other party involved in creating, producing, maintaining or delivering the Website, will be liable for any amount or kind of loss or damage that may result to you or a third party including without limitation any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, whether in tort, contract or otherwise (including without limitation negligence) in connection with: your use, inability to use or the results of the Website, any websites linked to the Website or the material on any such websites; or any amount or kind of loss or damage including without limitation any loss or damage due to viruses that may infect your computer equipment, software, data, or other property on account of your access to, use of, or browsing the Website or your downloading of any Material from the Website or any websites linked to the Website.

In so far as we are able to exclude all liability for all direct, indirect, punitive or consequential loss or damage which arises out of or in connection with the use of the Website.

Nothing in these Terms and Conditions shall exclude or limit our liability for death or personal injury caused by negligence (as such is defined by the Unfair Contract Terms Act 1977) fraud, or misrepresentation as to a fundamental matter.

If your use of the Website results in the need for servicing, repair or correction of your equipment, software or data, you assume all costs of this.

Privacy and Data Protection

We are committed to protecting your privacy online. For more information on this please see our Privacy Policy here.

Fundraising Standards

Our promise:

You give us amazing support. In return we promise to do the right thing. You are part of a large group of people who are helping us make a difference to hospital patients in the last days of their life. Almost everything we do relies on donations. We would not be here without supporters like you. So, you have the right to know you can trust us to be fair, honest and treat you with respect. When you give to the Anne Robson Trust, we give you our word that your money will help make sure that no one dies alone.

You can expect:

• To count on us to use your donations to help people who are dying or their loved ones via our end-of-life services.
• We will not put you under pressure to give more or more frequently than you want.
• You can choose how we contact you and change this at any time.
• We will be clear about who we are and what we do.
• We will be transparent about our fundraising costs.
• Your personal details will be safe and secure.
• If you tell us something is wrong, we will put it right if we can.
• We will let you know the difference you are making, and keep you updated about our work.

We promise:

• We will make sure our fundraising is legal and follows best practice.
• We will be transparent, honest and open.
• We will always work with the Fundraising Regulator Code of Fundraising Practice as our minimum standard and go beyond it where we can.
• We will make our annual accounts easy to understand.
• We will keep you details safe and never swap or sell them.
• We will use details in the way you have agreed to and only tell you about things you may be interested in.
• If things do go wrong, we will let you know if it affects you, and we will listen, act and learn.
• We’ll tell you how your donations are helping support others.

Contact us:

The team at our Head Office in Hertfordshire are always happy to help.
Call 01438 873257 or email info@annerobsontrust.org.uk

Governing Law

These Terms and Conditions shall be governed by the laws of England and any dispute arising from these Terms and Conditions or your use of the Website shall be subject to the exclusive jurisdiction of the English Courts. Registered with the Information Commissioner’s Office