What do you most enjoy about being a Butterfly Volunteer?
The role of Butterfly has taught me much about end-of-life support, and has given me a greater understanding of the needs and feelings of both patients and their families.  I believe it has made me a kinder, more compassionate person, and given me a wider perspective on life.  And I am so fortunate to be part of a wonderful group of people, volunteers and co-ordinators, with whom I have formed friendships and who I know are there to support me should I need them.

What do you do after a call/ shift to unwind?
After a shift I feel confident that I can receive support from my co-ordinators at the hospital, should I need it, who are kind and understanding.  Then it’s home to my husband, a cuppa, a welcome from my cat, and a relaxing evening.  Occasionally I feel troubled by a patient or their family, so I’ll get out my baking tins and make cake – tea and cake are my go-to stress-busters!

What’s your go to hot drink?
Tea – every time!

What’s your favourite book or film?
My favourite book would be Pride and Prejudice for Jane Austin’s keen observations of hypocrisy; I don’t watch films but always enjoy a Shakespeare play at the theatre.

Do you have any advice to new volunteers?
Listen to what patients and families say – and what they don’t say. Go in gently and read the room; it is a great privilege, and humbling, to be accepted at this time in peoples’ lives, and your time and understanding will mean more than you will perhaps realise.